Keep critical lifts operational, prevent disruptions, and stay in control.
In healthcare, every second counts. Lifts support the movement of patients, staff, and equipment across departments – often in urgent, high-stakes situations. Unplanned downtime doesn’t just cause delays, it can impact care, safety, and trust.
With SafeLine Orion, you gain real-time monitoring, early fault detection, and fewer emergency callouts – helping you maintain reliable lift service, 24/7.
See what lift downtime is really costing you.
Unplanned breakdowns add up fast. Use the calculator to estimate the real financial impact of service interruptions — and discover how predictive monitoring can help reduce costs.
Discover how SafeLine Orion transforms hospital lift management with advanced technology
Watch this video to see how our platform ensures uninterrupted vertical mobility, enhances patient and staff safety, and delivers real-time insights for facility managers and service providers — helping hospitals maintain critical operations around the clock.
Case Study
King’s College Hospital Trust, London
With tens of thousands of patient journeys each month, King’s College Hospital Trust needed a reliable solution to ensure safe and efficient lift operations across its sites. In 2024, the hospital’s estate team implemented SafeLine Orion, gaining real-time insights, reducing lift outages, and modernizing their lift management to better support patient care.
Lift journeys P/M
Reduction in emergency callouts
%
Connected lifts across the property
Lift outage reduction
%
The lift monitoring platform
ORION
SafeLine ORION is the connected future of lift safety and our expanding galaxy of products – gathering all your SafeLine products into one accessible online platform. See the current status of all your online SafeLine devices and easily share with your customers what actions are being taken on-site – wherever you are, at any time.
Combine SafeLine ORION with the independent monitoring unit SafeLine LYRA.
Technical specifications
Poperties
- All your lifts – one online platform
- For all your ORION-connected SafeLine devices
- Check the status of your lifts and devices from anywhere
- Consolidate and optimise your working day
- Real-time information and smart notifications
- Access unique lift statistics
- Map view of active units
Technical overview
Communication
Uses IoT technology for data collection and transmission.
Cloud Platform
Secure and scalable system for data analysis and storage.
Integration
Fully compatible with SafeLine’s products as well as other third-party systems via API.
Who can benefit from SafeLine ORION
Property owners and managers
For better control, improved safety, and more cost-efficient operations.
Service companies
Deliver premium services with proactive maintenance.
Manufacturers and technicians
Optimize performance and analyze installations effectively.
Lift companies
Ensure reliable operations, streamline service processes, and enhance customer satisfaction.
Key Features of SafeLine Orion
Real-time monitoring of all lifts
Collect operational status, usage, and fault indicators in real time through a user-friendly platform accessible from anywhere.
Proactive maintenance
Predictive analytics and automatic alerts help you prevent downtime.
Compatibility with all lift systems
Works with elevators regardless of manufacturer and is easy to integrate with other systems thanks to its open API structure.
Historical data and insightful reporting
Generate detailed reports based on operating times, usage, and fault statistics to support better decision-making.
Automated notifications and customizable alarms
Receive instant alerts for critical issues to ensure immediate action.
Enhanced monitoring with Lyra
Lyra measures vibrations and other parameters to collect precise data and improve analysis. This enables smart, data-driven decisions.
The collector
LYRA
SafeLine LYRA is installed on the car roof and can be combined with all brands and types of lifts – regardless of age or condition. LYRA gathers all the lift’s movements using micro sensors, vibration technology and a cutting-edge algorithm for positioning – constantly calculating the status of the lift. The data is then analysed using machine learning and the detailed statistics on lift behaviour is automatically sent to the online platform SafeLine ORION.
Using artificial intelligence and smart notifications, LYRA can detect anything out of the ordinary with your lift.
Technical specifications
Properties
- Gather lift data with no modifications to the lift
- 4G SafeLine ORION connection
- Detection of unusual standstills, vibrations & door openings
- For all types and brands of lifts
- Quickly installed on the car roof
- No connection to lift control system
- Quick startup via installation app
Technical Data
PowerSupply: 5 VDC
Size: 118 x 118 x 23 mm
Weight: 210g
Included in package
- SafeLine LYRA main unit
- USB wall charger
- Door sensor x1
Lift compatibility
Available for traction lifts and hydraulic lifts, adaptable for all lift models.
Here are some examples of views from Orion SafeLine Platform
Site map showing location & status of your Lifts in real time.
Group view showing Lift position, status, and Uptime in %.
Lift performance trends, assisting life cycle estimations.