Elevate your lift management with SafeLine Orion.

SafeLine Orion gives you real-time visibility over every lift in your portfolio, helping you reduce unplanned downtime and excessive service costs.
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Real-time lift monitoring gives instant insights to detect issues before disruptions.

Proactive maintenance minimizes downtime by preventing failures in advance.

Compatible with all lift systems, Orion works independently of manufacturers.

Maximum security ensures no connection to lift controls, eliminating cyber risks.

How does SafeLine's Cloud Platform Orion work?

 

 

 

 

 

 

1. Connect

Orion connects to your existing lifts through independent hardware, without forcing you to change manufacturer or maintenance partner

 

2. Monitor

Data is collected 24/7 – status, alarms, usage patterns – and visualised in a single web interface.

 

3. Act

You and your partners get actionable insights to prioritise maintenance, reduce callouts, and plan investments.

 

 

 

 

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Experience Elevated Lift Monitoring with SafeLine

Resources

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SafeLine appoints Stuart Garcia to Group Management Team

Stockholm / Manchester / London, 2 February 2026   SafeLine Group has appointed Stuart Garcia, CEO of SafeLine Group UK, to its Group Management Team. The...
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City of Stockholm — “How is my lift really doing?”

City of Stockholm uses SafeLine Orion to move from guesswork to data—tracking lift performance over time, reducing misunderstandings, saving time and costs, and...
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A lift

Lift trends: where is the industry heading?

Discover the key lift industry trends to 2030 — from 2G/3G phase-out and 4G migration to IoT, AI-assisted service, and data-driven maintenance. We outline how EU...
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The shift is here — future-proof your lift emergency telephones

2G, 4G, or GSM and LTE – what does that mean for my lift? Historically, lift emergency phones were connected via traditional landline (PSTN) phone lines. As technology...
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Resources

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SafeLine appoints Stuart Garcia to Group Management Team

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City of Stockholm — “How is my lift really doing?”

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Elevate magazine is here!

Stay updated with the latest innovations and insights from SafeLine. In this issue, we celebrate 30 years of lift safety, explore the future of digitalisation and sustainability, and showcase smart solutions like SafeLine Orion, Lyra, and VoIP technology. Download the magazine and discover how we’re shaping the future of lift management together.

Fill in the form to download the magazine

Want to know more?

Your lifts are a crucial part of your building’s infrastructure, but unexpected failures and maintenance costs can quickly add up. SafeLine Orion gives you real-time visibility over every lift in your portfolio, helping you reduce unplanned downtime and excessive service costs.
Book a demo

Small footprint. Big impact.

SafeLine Lyra is installed on the car roof and can be combined with all brands and types of lifts – regardless of age or condition. Lyra gathers all the lift’s movements using micro sensors, vibration technology and a cutting-edge algorithm for positioning – constantly calculating the status of the lift.

This is Lyra

 FAQ

Got questions?
We’ve got answers.

Here, you’ll find everything you need to know about SafeLine Orion – how it works, who it’s for, and how it can help you take full control of your lift operations. If you don’t find what you’re looking for, feel free to contact us!

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What is SafeLine Orion?
SafeLine Orion is a cloud-based lift monitoring platform that provides real-time data, remote diagnostics, and predictive maintenance insights. It helps property owners, facility managers, and lift service providers optimize lift operations and reduce downtime.
Who is SafeLine Orion for?
Orion is designed for property owners, facility managers, and independent lift service providers who want full control over lift performance, maintenance planning, and data insights – without being tied to a specific manufacturer.
How does SafeLine Orion differ from traditional lift monitoring?
Unlike manufacturer-controlled systems, Orion is brand-agnostic and works across different lift models. It provides independent data access, allowing users to monitor, analyze, and manage their lifts without restrictions.
What kind of lifts does Orion work with?
Orion is designed to be manufacturer-independent, meaning it can monitor lifts from multiple brands as long as they are equipped with SafeLine-compatible devices.
How is SafeLine Orion installed?
Orion connects to existing lift systems via SafeLine devices such as SafeLine LYRA. Once installed, it sends data to the Orion cloud platform, where it can be accessed remotely.
Does Orion integrate with other systems?
Yes, Orion supports API integrations, making it easy to connect with existing building management systems (BMS) and PropTech platforms.
Is Orion compatible with older lifts?
In most cases, yes. Orion can be retrofitted to older lift systems as long as SafeLine devices can be installed.
How secure is the data in SafeLine Orion?
Orion follows industry-leading security protocols to protect lift data. It complies with cybersecurity regulations such as NIS2 and ensures that property owners retain full control over their data.
Does SafeLine Orion meet regulatory standards?

Yes, Orion aligns with European safety and compliance regulations, ensuring that lift monitoring meets industry requirements for predictive maintenance and operational control.

How much does SafeLine Orion cost?
Pricing varies depending on the number of lifts being monitored and the level of service required. Contact SafeLine for a customized pricing quote based on your needs.
Is there a free trial available?
SafeLine may offer trials or demo access. Contact us to discuss available options.
I am getting a bad reception for GSM with the lift telephone, but on my mobile phone the signal is fine. Why?


Try switching your mobile phone from 4G to only 2G and see if there’s still a difference. If you’re getting bad signals on your mobile phone after switching, you might need a 4G VoLTE board. Contact technical support for more information.



Why does the line hang up every time I try dialing?


Check what identification protocol is being used when calling an emergency operator. Please see the lift telephone’s manual to change this setting.