Reliability and keeping promises make all the difference for us
Read moreCase Study · Real Estate · Sweden · Heba Fastighets AB
Lifts under maintenance
Engineers in the team
Orion remote monitoring
24/7
The Challenge
700 lifts. Every brand. No two alike.
Founded in the Netherlands in 2018, Lift Service Totaal has grown into an independent lift specialist with around 700 lifts under maintenance. Because they work independently of any specific brand, their engineers deal with lifts of all makes, ages and technical generations — making the work both challenging and complex.
“Today, you basically know the lift is working until it suddenly isn’t. Then a fault is reported, often urgently. It’s a very reactive way of working.”
— Bart Wiegers, Co-owner, Lift Service Totaal
The Solution
A reliable partner that keeps its promises
SafeLine delivers on three fronts: engineer-friendly technology that speeds up work in the field, Orion remote monitoring for smarter dispatching, and consistent delivery times that enable tight project planning.
Nova — engineer-friendly technology
The Nova controller is clearly structured and intuitive — fitting well with engineers who have grown up with smartphones. Guided diagnostics reduce reliance on prior knowledge of each specific system.
Orion remote monitoring
With Orion, the team can view lift status remotely and support engineers on site. When a fault occurs, the right engineer arrives prepared — reducing unnecessary call-outs.
Consistent delivery times
SafeLine consistently meets agreed delivery times — even for urgent jobs. That reliability lets Lift Service Totaal coordinate with all parties and keep to their schedules.
Direct technical support
The system learns each lift’s normal behaviour. When deviations emerge, early warnings are triggered — before faults cause disruptions.
Customer story
How Lift Service Totaal Keeps 700 Lifts Running Reliably with SafeLine
Results & Business Impact
Growing together with SafeLine
SafeLine helps Lift Service Totaal carry out modernisations faster, support engineers more effectively, and provide end customers with lifts that run virtually faultlessly.
Ready to modernise smarter?
Join lift service companies already working with SafeLine Nova and Orion.