The good news? There’s a better way.
The hidden cost of reactive service
In a typical building, lifts are serviced whether they need it or not — and real problems often go unnoticed until tenants or visitors report them.
This results in:
- Unnecessary service visits that add to maintenance costs
- Emergency callouts that disrupt operations and strain resources
- Missed early warning signs that lead to breakdowns and equipment wear
- Frustrated tenants who experience unreliable service
According to real usage data from SafeLine systems, up to 25% of all service visits are unnecessary — meaning time, money, and technician hours are being wasted.
Moving from reactive to predictive
SafeLine Orion helps lift owners and service providers flip the model — replacing routine guesswork with smart, real-time insights. With Orion, you monitor lift activity 24/7, detect faults early, and only act when it’s actually needed.
That means:
- Lower maintenance costs through needs-based servicing
- Fewer disruptions thanks to early issue detection
- Smarter use of your team’s time – technicians focus on the lifts that need attention
- Better tenant satisfaction through more reliable lift performance
One of Europe’s busiest shopping centers saw a 40% drop in emergency callouts and saved over 200 technician hours annually after implementing Orion across its portfolio.
Time to take control
Reactive maintenance belongs in the past. With SafeLine Orion, you gain the visibility, control, and data you need to optimize lift operations – building reliability from the ground up.
