Elevated lift management for service companies.
Reducing costs, enhancing customer experience and future-proofing operations. Read moreBook a demoLift service is changing
– are you keeping up?
In a rapidly evolving industry, service providers need smarter, more efficient ways to manage lifts. SafeLine Orion is an independent, brand-agnostic monitoring solution that works with all lift brands, giving service companies the flexibility and control they need to optimize operations.
With real-time monitoring and predictive analytics, Orion helps reduce unnecessary service visits, lower costs, and improve resource allocation. By offering transparent data and proactive maintenance, service providers can build stronger customer relationships and secure long-term contracts.
The Shift: From Reactive to Predictive
Many lift service companies still operate on fixed maintenance schedules, sending technicians for routine checks rather than focusing on real issues. This approach leads to:
What is driving change?
- Unnecessary service trips, increasing operational
costs and technician workload. - Missed early warning signs, resulting in costly emergency callouts.
- Limited customer trust, as property owners demand more visibility into lift performance.
- Without real-time data, lift companies are forced to operate reactively, making it harder to optimize resources and provide cost-efficient, high-value service.
With SafeLine Orion, lift companies gain the tools to work smarter – shifting from fixed maintenance cycles to data-driven decision-making.
The Solution: Smarter, Data-Driven Lift Service
SafeLine Orion is designed to support lift service providers and be a trusted partner. By providing real-time monitoring, predictive insights, and full data access, Orion enables more efficient and flexible service planning.
How SafeLine Orion helps lift companies:
- Monitor lift performance in real-time and detect issues before they cause downtime.
- Optimize maintenance schedules based on actual lift usage, not just fixed intervals.
- Reduce emergency callouts by preventing failures before they happen.
- Improve efficiency – technicians focus on the lifts that actually need attention.
- Strengthen customer relationships – provide transparency and better service.
Download whitepaper
Discover how lift companies can improve efficiency, reduce unnecessary service trips, and offer more valuable, data-driven contracts. This white paper shows how SafeLine Orion enables service providers to stay competitive and deliver smarter, more transparent lift management.
Case Study
Smarter Lift Service with SafeLine Orion
By implementing SafeLine Orion, the company transitioned from scheduled maintenance to a needs-based approach. With real-time data and predictive insights, they reduced unnecessary service visits, improved response times, and increased overall lift uptime.
The result: smarter operations, fewer disruptions, and more satisfied customers.
Reduced unnecessary service visits
%
Reduction in emergency callouts
%
People using lifts per month
Installation year
Key features of SafeLine Orion
1
Take full control of your lifts – and your costs.
Your lifts are a crucial part of your building’s infrastructure, but unexpected failures and maintenance costs can quickly add up. SafeLine Orion gives you real-time visibility over every lift in your portfolio, helping you reduce unplanned downtime and excessive service costs. Stay in control of your assets and make data-driven decisions that optimize operations.
- Eliminate surprise repair costs by identifying issues early.
- Extend the lifespan of your lifts through predictive maintenance.
- Reduce tenant complaints by ensuring reliable service.
2
Smarter maintenance, lower costs.
Most lift service contracts are reactive—you wait for something to break, and then you fix it. Orion flips the model by giving you pr edictive insights, helping you schedule maintenance only when it’s actually needed. This reduces unnecessary servicing while preventing costly breakdowns.
- No more overpaying for unnecessary maintenance visits.
- Plan your budget more accurately with smart insights.
- Minimize service disruptions and improve tenant satisfaction.
3
Your lifts. Your data. Your decisions.
Unlike many other lift monitoring systems, SafeLine Orion is completely independent. That means you get full control over your own lift data, instead of relying on a single supplier’s reports. Choose the service providers that work best for you, without being locked into a restrictive contract.
- Keep full ownership of your operational data.
- Work with any lift service provider – no manufacturer lock-ins.
- Gain unbiased, transparent insights to make better decisions.
4
Maximum security – no risk of cyber threats.
Cybersecurity is critical in modern buildings, and SafeLine Orion is designed with complete data protection in mind. Unlike other systems, Orion does not connect to the lift’s core control system, ensuring there’s no risk of hacking or operational interference. Your data remains safe, and your lifts remain secure.
